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Job Title:  NURSE-LPN
Reports To:  CLINICAL COORDINATOR
FLSA Status:  NON-EXEMPT
Date:  JANUARY 2022


SUMMARY:
This position requires that phone interaction with patients, pharmacies, hospitals, nurses and any other health care provider that is involved in the care of our patients. Provides prescribed medical treatment and personal care services to ill, injured, convalescent, and disabled persons in clinic by performing the following duties:

This position may have remote work requirements.

This position is subject to all current CMS vaccine mandates.

ESSENTIAL DUTIES AND RESPONSIBILITIES:
  • Performs selected nursing and administrative duties, and assists providers as required 
  • Prepares patients for examination and treatment by escorting them from the waiting area to the exam room, conducts interviews to determine reason for visit, taking history, vital signs and documents in patients’ chart. Review and update patient’s medication list and allergies
  • Dresses wounds and does minor wound care as directed by provider.
  • Maintains sample medication records, administers medication upon provider order and phones into pharmacy.
  • Assist patient with medicine assistance program refills 
  • Gives injections, draws blood, assists with EKG’s, GYN exams and provides other patient care services as directed by the provider while observing patients and reporting adverse reactions to medication or treatment to medical personnel in charge.
  • Explains procedures and collects samples, such as urine, blood, and sputum, from patients for testing and performs routine laboratory tests on samples.
  • Prepares, cleans, and maintains exam in treatment rooms
  • Prepares and maintains clinical supplies and equipment. Regularly checks expiration dates on clinical supplies and or equipment
  • Takes patient messages and assist in communication between the provider and the patient
  • Assist in scheduling test and treatments when referral assistants are not available.
  • Dispose of hazardous waste properly. 
  • Contributes to the development of policies and procedures 
  • Participates in professional development activities and maintains professional certification if applicable.
  • Participates in all required Primary Health Care Centers, OSHA and Emergency Preparedness training
  • Adheres to all HIPAA Rules and Regulations
  • Treats staff, providers, visitors and patients with dignity and respect
  • Participates in helping the provider meet all meaningful use criteria
  • Participates and helps maintain a Patient Centered Medical home environment
  • Tracks and or enters immunization(s) in registry
  • Inventories and requisitions vaccines
  • Keep drug samples logged and put on shelves.
  • Performs all other duties as assigned

QUALIFICATIONS:
 To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  The requirements listed below are representative of the knowledge, skill, and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
 
  • Knowledge of examination, diagnostic and treatment room procedures 
  • Knowledge of medical equipment and instruments
  • Knowledge of safety hazards and precautions
  • Ability to assist in a variety of treatments and medications 
  • Ability to take vital signs
  • Skills in developing and maintaining clinical quality assurance
  • Skills in identifying and resolving problems
  • Ability to maintain records and record test results.
  • Ability to interpret, adapt and apply guidelines and procedures
  • Ability to use good reasoning and judgement
  • Ability to remain calm in emergency situations 
  • Ability to establish and maintain effective working relationship with patients, medical staff, coworkers, and the public
  • Ability to read, write and communicate effectively orally and in writing
  • Knowledge of basic arithmetic
  • Proficiency in the operation of a computer and keyboard
  • Ability to follow chronic disease care protocols, key measures, and standards of care for patients with chronic disease.
  • Works closely with medical providers in tracking and facilitating patient visits.
  • Ability to identify patients with deficiencies in standards of routine and chronic disease clinical care, and suggest specific interventions to meet identified needs
  • Tracks patients and their progress
  • Monitors equipment and supplies for accuracy during testing. This is to include recording results, doing daily and interval controls on all in house testing, maintaining par lists and ordering supplies for the laboratory and assisting in meeting regulatory requirements for the laboratory. 

EDUCATION AND EXPERIENCE:
Licensed as an LPN State of Georgia
Two-years’ experience in medical office desired.

LANGUAGE ABILITIES:
Ability to read, analyze, and interpret general medical information.  Must be able to speak English well.  Ability to effectively present information and respond to questions about patient care.

MATHEMATICAL SKILLS:
Strong math skills required.

REASONING ABILITY:
Ability to apply common sense understanding to carry out instructions given either written or oral.  Ability to do problem solving.

CERTIFICATES, LICENSES, REGISTRATIONS:
CPR Certification required.

PHYSICAL DEMANDS:
While performing the duties of this job, the employee is regularly required to sit, use hands to finger, handle, or feel; reach with hands and arms; talk or hear, standing, walking, stooping, and stretching are usually required.  The employee is occasionally required to climb or balance and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distant vision, color vision, peripheral vision, depth perception, and ability to adjust focus. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

WORK ENVIRONMENT:
The noise level in the work environment is usually low.  Music may be played in all areas as long as it is low and not disturbing to our patients.
Job Title:  Medical Assistant
Reports To:  Clinical Coordinator
FLSA Status:  Non-Exempt
Updated:   January 2022


SUMMARY:
This position requires that phone interaction with patients, pharmacies, hospitals, nurses and any other health care provider that is involved in the care of our patients. Provides prescribed medical treatment and personal care services to ill, injured, convalescent, and disabled persons in clinic by performing the following duties:

This position may have remote work requirements.

This position is subject to all current CMS vaccine mandates.

ESSENTIAL DUTIES AND RESPONSIBILITIES:
  • Performs selected nursing and administrative duties, and assists providers as required
  • Prepares patients for examination and treatment by escorting them from the waiting area to the exam room, conducts interviews to determine reason for visit, taking history, vital signs, and documents in patients’ chart. Review and update patient’s medication list and allergies
  • Dresses wounds and does minor wound care as directed by provider.
  • Maintains sample medication records, administers medication upon provider order and phones into pharmacy.
  • Assist patient with medicine assistance program refills
  • Gives injections, draws blood, assists with EKG’s , GYN exams and provides other patient care services as directed by the provider while observing patients and reporting adverse reactions to medication or treatment to medical personnel in charge.
  • Explains procedures and collects samples, such as urine, blood, and sputum, from patients for testing and performs routine laboratory tests on samples.
  • Prepares, cleans, and maintains exam in treatment room
  • Prepares and maintains clinical supplies and equipment. Regularly checks expiration dates on clinical supplies and or equipment
  • Takes patient messages and assist in communication between the provider and the patient
  • Assist in scheduling test and treatments when referral assistants are not available.
  • Dispose of hazardous waste properly.
  • Contributes to the development of policies and procedures
  • Participates in professional development activities and maintains professional certification if applicable.
  • Participates in all required Primary Health Care Centers, OSHA and Emergency Preparedness training
  • Adheres to all HIPAA Rules and Regulations
  • Treats staff, providers, visitors and patients with dignity and respect
  • Participates in helping the provider meet all meaningful use criteria
  • Participates and helps maintain a Patient Centered Medical home environment
  • Tracks and or enters immunization(s)  in registry
  • Inventories and requisitions vaccines
  • Keep drug samples logged and put on shelves.
  • Track messages to ensure that they are answered in a timely manner.
  • Faxes orders, prescriptions and any other document that is pertinent to patient care.
  • Performs all other duties as assigned

QUALIFICATIONS:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  The requirements listed below are representative of the knowledge, skill, and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
 
  • Knowledge of examination, diagnostic and treatment room procedures
  • Knowledge of medical equipment and instruments
  • Knowledge of safety hazards and precautions
  • Ability to assist in a variety of treatments and medications
  • Ability to take vital signs
  • Skills in developing and maintaining clinical quality assurance
  • Skills in identifying and resolving problems
  • Ability to maintain records and record test results.
  • Ability to interpret, adapt and apply guidelines and procedures
  • Ability to use good reasoning and judgement
  • Ability to remain calm in emergency situations
  • Ability to establish and maintain effective working relationship with patients, medical staff, coworkers, and the public
  • Ability to read, write and communicate effectively orally and in writing
  • Knowledge of basic arithmetic
  • Proficiency in the operation of a computer and keyboard
  • Ability to follow chronic disease care protocols, key measures, and standards of care for patients with chronic disease.
  • Works closely with medical providers in tracking and facilitating patient visits.
  • Ability to identify patients with deficiencies in standards of routine and chronic disease clinical care, and suggest specific interventions to meet identified needs
  • Tracks patients and their progress 
  • Monitors equipment and supplies for accuracy during testing. This is to include recording results, doing daily and interval controls on all in house testing, maintaining par lists and ordering supplies for the laboratory and assisting in meeting regulatory requirements for the laboratory. 

EDUCATION AND EXPERIENCE:
Certificate or Degree as Medical Assistant.
Two-years experience in medical office desired.

LANGUAGE ABILITIES:
Ability to read, analyze, and interpret general medical information.  Must be able to speak English well.  Ability to effectively present information and respond to questions about patient care.

MATHEMATICAL SKILLS:
Strong math skills required.

REASONING ABILITY:
Ability to apply common sense understanding to carry out instructions given either written or oral.  Ability to do problem solving.

CERTIFICATES, LICENSES, REGISTRATIONS:
CPR Certification required.

PHYSICAL DEMANDS:
While performing the duties of this job, the employee is regularly required to sit, use hands to finger, handle, or feel; reach with hands and arms; talk or hear, standing, walking, stooping, and stretching are usually required.  The employee is occasionally required to climb or balance and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distant vision, color vision, peripheral vision, depth perception, and ability to adjust focus. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

WORK ENVIRONMENT:
The noise level in the work environment is usually low.  Music may be played in all areas as long as it is low and not disturbing to our patients.
Job Title:  FRONT DESK RECEPTIONIST
Reports To:  TEAM LEADER
FLSA Status:  NON-EXEMPT
Date:   JANUARY 2022


SUMMARY:
The receptionist is primarily responsible for all activities related to meeting and greeting the public, whether patients or visitors, appointment-making and patient scheduling according to established policies and procedures, collecting payments, telephone messages, the appearance of the front office and waiting room, and for providing courteous, customer service in the front office.  This person is responsible for running and balancing a day sheet on a daily basis required by management.  This person coordinates and expands the center’s capability to provide un-insured patients with information pertaining to the medicine assistance program. The receptionist is a member of the Front Office Team and will rotate through evening and other clinics on a regular basis.  As a member of the Front Office Team, this person will cross-train in the other Front Office positions and achieve full competency in all positions.  The receptionist will perform these duties on a rotation basis as well as fill in when absences occur.

This position may have remote work requirements.

This position is subject to all current CMS vaccine mandates.

ESSENTIAL DUTIES AND RESPONSIBILITIES:
 
  • Presents a warm, friendly, efficient, client-centered attitude to all patients and visitors at Primary Health Care Centers
  • Responsible for creating and maintaining a positive first impression of Primary Health Care Centers, its services, staff and facilities. 
  • Maintains a neat, orderly, and clean front office, waiting room, and reception area.
  • Promptly greets and acknowledges visitors, patients and telephone callers. 
  • Route calls to appropriate person or department.
  • Obtains necessary information, e.g., registration, history, surveys, etc. 
  • Collects payment from patient at time of service and/or prior balance 
  • Conducts interviews with prospective sliding scale patients. Secures and files relative documentation for same.
  • Runs daily report and balance day sheet
  • Prepares daily cash deposits
  • Confirms insurance and demographic information.
  • Creates or updates patient computer file.
  • Mark patient arrived in EMR when patient has completed check-in procedure   
  • Ensure that patients are called in order.
  • Handles patient minor billing questions
  • Advises patients if there will be a delay and wait is unavoidable.  Offers to re-schedule appointment.
  • Schedules/reschedules appointments according to established policies and procedures. Informs all patients that are scheduling of our narcotic prescription policy. Informs patients scheduling (sliding scale) if their sliding scale information will need to be updated. 
  • Participates in all required Primary Health Care Centers, OSHA and Emergency Preparedness training.
  • Adheres to all HIPAA Rules and Regulations
  • Participates in helping the provider meet all meaningful use criteria
  • Participates and helps maintain a Patient Centered medical Home environment 
  • Provide patient with medicine assistance application and assist patient with instructions for completion of form
  • Gather returned medicine assistance application for the week and then route to provider for signature 
  • After forms are completed, signed and returned application is scanned into EMR and then patient is notified to pick up completed application
  • Open, gather, and enter each shipment of medication into the appropriated place of documentation system. After all medication(s) entered into the system, create an encounter and call patient for pick up. Store medication in secure place until patient picks up. 
  • Gather medication for patient at time of pick up and ask patient to sign for each medication. Scan pick up medication sheet into patient file, document and close encounter of patient picking up medication(s)
  • Other duties and responsibilities as assigned.

QUALIFICATIONS:
 To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  The requirements listed below are representative of the knowledge, skill, and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION AND EXPERIENCE:
 High School Diploma required.  Additional college or business training preferred.

LANGUAGE ABILITIES:
 Ability to read, analyze, and interpret general business periodicals, professional journals, or government regulations.  Ability to write reports and business correspondence.  Ability to effectively present information and respond to questions from the general public.

MATHEMATICAL SKILLS:
 Strong mathematical skills required.

REASONING ABILITY:
 Ability to define problems, establish facts and draw valid conclusions

CERTIFICATES, LICENSES, REGISTRATIONS:
 Valid driver’s license,

COMPUTER SKILLS:
 Ability to operate a computer, Type 40 wpm, understand and utilize various software programs.

PHYSICAL DEMANDS:
 The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear.  The employee frequently is required to stand and walk.  The employee is occasionally required to climb or balance and stoop, kneel, crouch, or crawl.  The employee must occasionally lift and/or move up to 10 pounds.  Specific vision abilities required by this job include close vision, distant vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
Students
Primary Healthcare Centers has agreements with several educational institutions. Medical students, interns and others who are interested in working at Primary Healthcare Centers should contact Sandy Matheson at mathesons@primaryhealthcarecenter.org or 706-620-4494 Ext 8322.
 

Workforce Development
Primary Healthcare Centers has teamed up with a number of health agencies to create a rural workforce development program. Housing can be arranged and students will have the opportunity to work closely with medical staff to enrich learning and provide a greater understanding of what it means to practice in a rural and underserved area.
 

Vacant Positions
Vacant positions will be posted and updated on a regular basis.
In addition, Primary Healthcare Centers accepts resumes and CVs throughout the year. You can fax them to 706-866-5512 or email them to info@primaryhealthcarecenter.org.

National Health Service Corp: Medical or dental clinicians interested in applying for an NHSC loan repayment should contact Diana Allen, CEO, at 706-620-4494.
COVID-19 Vaccination Requirement
Please note that this position requires in-person work at facilities that participate in Medicare and Medicaid programs. In recognition of the potential health threat that the COVID-19 virus poses to the population, Primary Healthcare Centers requires that all applicants provide proof that they are fully vaccinated prior to providing care or working in any PHC facility. If you are not currently vaccinated but are interested in a position, you may still apply but will need to provide proof of your vaccination status.

Acceptable forms of proof include CDC COVID-19 vaccination record card (or legible photo of the card); documentation from a health care provider or electronic health record; or State immunization information system record. Those vaccinated outside of the U.S. may present a reasonable equivalent of the previous examples.

If you believe you qualify for an exemption to the Omnibus COVID-19 Health Care Staff Vaccination Interim Final Rule, please indicate on your application and additional information will be provided to you.

In applying to this position, you are agreeing to comply with Primary Healthcare Centers’ COVID-19 Vaccination requirement as described above and understand that you will be required to provide your vaccination status as a condition of employment.

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This project is supported by the Health Resources and Services Administration (HRSA) of the U.S. Department of Health and Human Services (HHS) under grant number H80CS00649 Health Center Cluster. This information or content and conclusions are those of the author and should not be construed as the official position of, nor should any endorsements be inferred by HRSA, HHS, OR THE U.S. Government.

Primary Healthcare Centers is an FTCA (Federal Tort Claims Act) deemed facility.

Disclaimers & Acknowledgments