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Website Privacy Policy

1. Introduction
Welcome to the Primary Healthcare Centers website. This privacy policy is meant to help you understand what data we collect, why we collect it, and what we do with it.


2. What information we collect
We may collect personal identification information (Name, email address, phone number, etc.) when you visit our website, register on the site, place an order, fill out a form, and in connection with other activities, services, features, or resources we make available on our site.


3. How we use your information
Primary Healthcare Centers may use the information we collect in the following ways:
  • To personalize your experience
  • To improve our website
  • To process transactions
  • To send periodic emails


4. How we protect your information
We adopt appropriate data collection, storage, and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information and data stored on our site.


5. Cookies
Our website uses 'cookies' to enhance user experience. Your web browser places cookies on your hard drive for record-keeping purposes and sometimes to track information about them. You may choose to set your web browser to refuse cookies or to alert you when cookies are being sent.


6. Third-party websites
Users may find advertising or other content on our site that link to the sites and services of our partners, suppliers, advertisers, sponsors, licensors and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our site.


7. Changes to this privacy policy
Primary Healthcare Centers has the discretion to update this privacy policy at any time. When we do, we will revise the updated date at the bottom of this page. We encourage users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect.


8. Your acceptance of these terms
By using this site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our site. Your continued use of the site following the posting of changes to this policy will be deemed your acceptance of those changes.


Contacting us
If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at:

Primary Healthcare Centers
100 Mitchell Road
Fort Oglethorpe GA 30742
706-956-2665
www.primaryhealthcarecenter.org




SMS Privacy Policy

At Primary Healthcare Centers, we value your privacy and are committed to protecting your personal information. This SMS Privacy Policy explains how we collect, use, and safeguard the data you provide when you opt in to receive text messages from us.


1. Information We Collect
We collect the following types of personal information when you sign up for our SMS program:
  • Mobile phone number
  • Name (if provided)
  • Information provided in message responses (e.g., customer service inquiries)
  • Message-related metadata (e.g., timestamps, opt-in/opt-out status, delivery status)

How We Collect Data:
Your information may be collected through:
  • Online forms (e.g., during checkout or newsletter sign-up)
  • SMS keywords sent to short codes
  • Customer service interactions via SMS


2. How We Use Your Information
Your personal information is used for the following purposes:
  • To send appointment reminders or service notifications
  • Responding to customer service inquiries
  • For internal analytics to improve our SMS services


3. Consent and Opt-Out
By providing your phone number and opting in, you consent to receive SMS messages from Primary Healthcare Centers.

To Opt Out:
You may unsubscribe at any time by replying “STOP” to any message. You will receive a final confirmation message verifying you opt-out. Message and data rates may apply.


4. Sharing Your Personal Information
We do not sell, rent, or share your mobile number, SMS opt-in data, or consent status with any third parties for marketing or promotional purposes.

Trusted Service Providers:
We may share your data with third-party providers (e.g., SMS delivery platforms, telecom carriers) solely to facilitate our SMS communications. These providers are contractually obligated to protect your information and use it only for the intended purpose.


5. Data Security and Retention
We implement industry-standard security measures to protect your data, including:
  • Secure data storage systems
  • Access limited to authorized personnel
  • Data encryption where applicable


Retention Policy:
We retain your personal information only as long as necessary to fulfill the purposes described above or as required by law. If you opt out of SMS communications, we may retain a record of you opt-out to ensure compliance.


6. Your Rights and Contact Information
Depending on your jurisdiction, you may have rights under privacy laws such as the California Consumer Privacy Act (CCPA) or the General Data Protection Regulation (GDPR). These rights may include:
  • Access to the personal data we hold about you
  • Correction or deletion of your data
  • Restriction or objection to certain processing
  • Portability of your data to another service


To exercise your rights or for privacy-related inquiries, contact us at:

Primary Healthcare Centers
100 Mitchell Road
Fort Oglethorpe GA 30742
706-956-2665
www.primaryhealthcarecenter.org



Questions?
We’re here to help. Please reach out if you have any concerns or need assistance regarding your data or SMS preferences.